Privacy Policy for Hair Mosaics Salon Company

Effective Date: January 7, 2025

At Hair Mosaics Salon Company, we value the privacy of our clients and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our salon, website, and related services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our salon, book an appointment, or interact with us through our website, social media, or other channels. The types of information we collect include:

• Personal Identifiable Information (PII): This may include your name, phone number, email address, mailing address, and payment details.
• Service-related Information: We may collect details about the services you receive at our salon, such as haircut and styling preferences, color treatments, and other beauty-related services.
• Appointment Information: This includes the date and time of your appointments, service history, and any special requests or preferences.
• Payment Information: We collect billing information such as credit card or debit card details for the purpose of processing payments for services rendered.
• Health and Medical Information (if applicable): In some cases, we may collect specific health or medical information necessary to provide certain services, such as allergies or sensitivities to products.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Services: To offer the services you request, personalize your experience, and ensure the best possible results during your visits.
• Appointment Scheduling and Reminders: To confirm, reschedule, or cancel appointments and send reminders regarding your upcoming appointments.
• Billing and Payments: To process payments, issue receipts, and manage billing issues.
• Marketing and Promotions: To inform you about special offers, events, and promotions that may be of interest to you. You can opt-out of marketing communications at any time.
• Customer Support: To respond to inquiries, resolve issues, and provide you with customer service.
• Compliance: To meet legal and regulatory requirements, including those related to health and safety, and for other purposes required by law.

3. Text Marketing and Notifications

With your explicit consent, Hair Mosaics Salon Company may send text marketing and notifications to your mobile number. These messages may include:

• Appointment reminders and confirmations
• Special promotions, discounts, and exclusive offers
• New service announcements or events
• Customer satisfaction surveys

By providing your phone number and opting into text notifications, you consent to receive these communications from us. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text marketing messages at any time by replying with the word "STOP" or by contacting us directly. If you wish to change your preferences or opt-out, you can also email us at hairmosaics@gmail.com or call us at 540-786-0288.

4. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and restricted access to sensitive data. However, no data transmission over the internet or method of electronic storage can be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist with our business operations, such as payment processors, marketing platforms, or IT support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of Hair Mosaics Salon, your information may be transferred to the new owner as part of the transaction.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain legal and contractual exceptions.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or other promotional communications by following the unsubscribe instructions in those messages or contacting us directly.
• Limit or Object to Processing: You may have the right to limit or object to the processing of your personal information, depending on your jurisdiction. If you wish to exercise any of these rights, please contact us at the contact information provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to improve user experience, analyze trends, and collect information about how visitors interact with our site. Cookies are small text files stored on your device that can help us remember your preferences and enhance your browsing experience.

You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website or services may contain links to third-party websites or services that are not operated by Hair Mosaics Salon Company. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before submitting any personal information to them.

9. Children’s Privacy

Hair Mosaics Salon does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hair Mosaics Salon Company

4300 Plank Rd. Suite 190 Fredericksburg, VA 22407

540-786-0288

hairmosaics@gmail.com

Thank you for choosing Hair Mosaics Salon Company. We are committed to providing you with an excellent experience while safeguarding your personal information.